Course: Optimizing Outcomes Through Better Decision Making

As human beings, we are not very good at making decisions (even though we think that we are). According to psychologist and author Daniel Kahneman, our decision-making processes are “alarmingly contaminated with cognitive biases.” Fortunately, making better decisions is a learnable skill, and that is the focus of this session.

In this interactive workshop we will identify key drivers of good decision making, examining ways to separate facts from perceptions and embrace “cognitive dissonance.” Participants will be introduced to a four-step framework to enhance the quality of their decisions. After exploring various decision-making tools and techniques, participants will focus on a practical application within their work setting.

Course Objectives

• Distinguish between a decision and an outcome.
• Identify ways to mitigate outcome bias in decision making.
• Describe the rational decision-making model.
• Explain various challenges we as humans have to making sound decisions.
• Utilize the WRAP model to overcome the four villains of strategic decision making.
• Employ selected techniques and models to enhance the quality and robustness of your decisions. 

Who should attend?

• This course is designed for project managers, mid-level managers, leaders, team leads, those making the transition between individual contributor and manager or leader of people, and anyone who wants to learn how to make better strategic decisions. 

Registration:

• Members $50
• Non-Members $75

Space is Limited! Register Now!

About the Facilitator:

Michael Delis
Senior Trainer and Consultant
Corporate Education Group

Michael Delis is a senior trainer and consultant with over 20 years of experience in project management, agile practices, and portfolio management across industries like telecommunications, energy, and aerospace.

Micheal is a dynamic individual with strong leadership and communication skills. He holds a bachelor's degree in engineering from Concordia University and certifications including Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), and Certified Scrum Master (CSM).

As a bilingual expert in French and English, Michael is a skilled trainer, speaker, and instructor of the Agile Project Management program at McGill University. He also serves as the Certification Program Coordinator for PMI-Montreal and a board member of Agile Montreal​.