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  • 07/13/2017 10:31 AM | Anonymous member (Administrator)

    A review of the panel discussion from the June 13th Columbus, Ohio Networking Event.

    Panelists: Cathy Denning (Vizient), Sharyl Gardner (Midmark), Sean McNally (Cardinal Health), Randy Oostra (ProMedica).

    Key Topic: Changes in Healthcare

    The recent changes over the last few years in healthcare have caused quite the turmoil in the industry. Some of the most significant causes and effects are:

    • Value-base Purchasing
    • Mergers and Acquisitions
    • Culture change
    • MACRA
    • Reimbursement models, etc.

    Change is perceived either as a challenge and opportunity or as events causing fear and distress. There are two major questions that organizations face today: How can we manage change? How can we lead through change?


    Part 1.

    Q: Which healthcare M&A has been surprising so far?

    A: (Sharyl Gardner): For Midmark Corp., the most surprising M&A has been the Hill-Rom-Welch Allyn acquisition, a direct competitor of Midmark. M&A’s challenge competitiveness and it’s all about “survival of the fittest.” M&A activity is also about reinvention and expanding one’s product/service offering (for example, Midmark’s acquisition of Versus Technology, Inc., the most-deployed real-time locating systems (RTLS) provider in healthcare. The acquisition of Versus allows Midmark to create a unique offering of clinical workflow solutions that encompass clinical workflow services, RTLS technology, medical equipment, diagnostic devices and design assistance, resulting in improved efficiency within health systems.    http://www.versustech.com/rtls-news/press-releases/midmark-acquire-workflow-technology-firm-versus-technology-inc/).

    Q: How do companies in healthcare create value for their shareholders beyond product-buy?

    A: (Cathy Denning): For organizations that are “member-owned,” such as Vizient, the shareholders are easily identified: the members. The main focus must be on the member/customer. Cathy interprets “value beyond product” as providing the best quality for best price to its members, which translates into striving for better outcomes.  Value can be created through the introduction or expansion of data analytics for every service line offered.

    Q: How does the organizational structure change during a merger and what is the most effective way to manage it?

    A: (Cathy Denning): After a merger or acquisition, such as the joining of VHA, University HealthSystem Consortium and Novation forming Vizient, it is vital that leaders evaluate the quicks and characteristics of the overall culture of each legacy company. Vizient’s Chief People Officer is dedicated to evaluate, build and enhance a joint culture based on the various strengths, not necessarily eliminating and replacing existing culture altogether.  It is crucial that through any set of changes, that employee continue to be passionate about the customer and make the customer a priority.

    Q: What has been the impact of industry consolidation on innovation?

    A: (Randy Oostra): Where innovation is concerned, scale matters. The larger the organization, the more resources and strategic planning it can offer.

    For example, ProMedica has created an innovation committee, which along with other non-profit organizations, has raised significant capital ($15M-$20M) to support local start-up companies. ProMedica held its 4th Annual Innovations Summit in early June 2017, which aims to foster creativity within its own system, as well as the community. To further support its mission, the health system has partnered with The Toledo Museum of Art, and during its 4 years, over 120 patent applications have been submitted for approval.

    On both a corporate and individual level, we all need to commit to re-invent ourselves every day in thinking and doing.

    Mr. Oostra posed the questions: Do organizations have strategic planning sky days? What systems and processes do companies have to foster and develop creativity and new ideas? 

    It seems like this is a good time to reflect on these questions.  Perhaps, this is a good time to re-group, evaluate and outline a new path forward. 

    Stay tuned for Part II!

    By Valeriya Stoyanova, Supplier Relations, Administrative Assistant, Concordance Healthcare Solutions

  • 06/23/2017 7:43 AM | Anonymous member (Administrator)

    Enid Oquendo

    The Benefits of Attending the HIDA 2017 Executive Conference for Someone New to the Industry, by Enid Oquendo

    An Interview with Valeriya Stoyanova, Concordance Healthcare Solutions

    Q.  In your current role, how was the HIDA Executive Conference helpful to your professional development?

    A.  As the Supplier Relations Administrative Assistant, andValeriya Stoyanova especially being very new to the industry and my role, attending the conference earlier this year was certainly significant. In supporting the Supplier Relations team at Concordance Healthcare Solutions, I am often in communication with our suppliers. The conference presented me with the opportunity to meet and interact with many of our key contacts. In addition, my goal was to attend as many events and meetings as possible to learn about each of the companies in attendance and their contribution to the industry as well as their relationship with Concordance. The meetings and events I attended allowed me to do that.

    Q. What were the key topics of discussion that offered the most insightful information for you?

    A. From the sessions I attended, I found there were a couple of topics that were very educational and impactful – “Economic Outlook for 2017” and “C-Suite Thought Leaders on the Big C’s of Healthcare: Consolidation, Convenience, and Care Continuum.” Both breakout sessions provided great exposure and meaningful insights from high-caliber speakers that helped me understand the trends in healthcare in depth.

    Q. Is the conference more about networking, education or connections?

    A. In my opinion, the conference provided a great setting for participants to network, for education AND making connections equally and interchangeably. The schedule of events offered various opportunities for professionals to connect and expand their network, as well as to exchange news and learnings about their companies and the healthcare industry.

    Q. What were your takeaways? 

    A. I consider being a part of the 2017 HIDA Executive Conference as an honor and a great learning experience. I witnessed great interactions, impactful negotiations and strategy exchanges. With this being my first HIDA conference, I walked away reassured that all the companies and individuals present understand the importance of coming together to build a strong community within the industry by bringing talent, innovation and competitive edge.

    Q. What networking events did you attend?  How was the experience?

    A. I had the pleasure of attending a few networking events – the Welcome Reception, the PWH Leadership Lunch, and the Executive Networking Dinner and After Party. Meeting professionals in such settings was a great way to strengthen existing supplier relationships and create new and lasting connections. All the individuals I met seemed genuinely engaged and excited about being a part of these events.

    Q. Would you return to the conference next year?

    A. Most definitely. I look forward to attending the 2018 HIDA Executive Conference. From an organizational perspective, the content and networking made the conference an invaluable experience for me.

  • 06/07/2017 12:45 PM | Anonymous member (Administrator)
    Career advancement takes both planned preparation and focused action at all career levels.

    While turnover often gets linked with low company morale or poor management, it also provides ample opportunity for advancement. The American College for Healthcare Executives survey in 2014 reported turnover of CEO’s at 18 percent. Baby Boomer executives are retiring or exploring interim positions, and healthcare leaders are finding opportunities in expanding entrepreneurial companies even outside healthcare. So, now more than ever, healthcare professionals have ample opportunities for career advancement. A great way to prepare for future opportunities is to engage a coach.

    What is Coaching?

    Coaching comes in a variety of packages, but the overarching goal is to help you be the very best version of you. You as a leader, executive, and person. The focus is on your advancement as you define it, a definition that evolves throughout your career. Harvard Business Review published an article on the top three reasons coaches are engaged, and number one was to develop high potentials or facilitate transition. Companies are making the investment. Why not consider making the investment in your own career advancement plans?

    What are the Benefits?

    • Focus on the future
    • Help you discover your own path
    • Ask the right questions
    • Tackle difficult issues that impact performance and growth
    • Focus on individual behavioral change

    Is Coaching Right for You?

    If you have a fierce desire to learn and grow, coaching can provide additional tools to accelerate your plans. You have to be open to feedback and willing to make positive change. As you engage with a coach, you need to commit to the process and be prepared to reveal personnel weaknesses.

    When is the Right Time?

    I often find that people are confused on when to utilize a coach. Often times I hear: “I need more experience before I engage with a coach.” Or: “I am well into my career, what benefit is a coach to me now.” Coaching offers value at all career levels. It’s never too early or too late. Let’s take a look at how it may benefit you, now.

    Early Career: As you get started in your career it helps to clarify your inner strengths and values. A coach helps you identify these areas and challenge you to consider where you want to be and develop plans to get there. Coaches have many tools that help create a road map that will ensure you are taking the most efficient career journey and that you enjoy the stops along the way. Early careerists can particularly benefit from help with interviewing skills, exploring career options, creating a plan, building confidence, learning about networking, and finding mentors.

    Mid-Career: At this point in your career you may experience a feeling of being stuck or have gotten so ‘busy” with a full life that a bit of re-focusing may be in order. A coach can help you clarify where you see your career, discuss strategies to keep you moving forward, serve as a sounding board as well as a catalyst to improve your performance, productivity, clarity and energy.

    Late Career: As you advance to the executive level, development feedback becomes increasingly important, more infrequent, and more unreliable. Often you will see executives plateau in critical interpersonal and leadership skills. Leaders later in their career benefit from a coach who is a sounding board, broadens their perspective and assists in identifying and overcoming barriers.

    No matter where you are in your career journey you might benefit from coaching if you want:

    • Results - greater productivity, faster promotions, bigger profits
    • Deeper learnings - about yourself, how you're perceived, where you can improve
    • Sounding board - space to hear your own voice - to talk something through and gain perspective
    • Awareness of perspectives, beliefs, and attitudes that may be holding you back
    • Support and confidence to "lean in" and make bold moves
    • Clarity on your values and what you stand for, which leads to greater conviction
    • Ideas for ways to improve what you may not see - awareness of blind spots
    • Support for improving specific skills - communication, delegation, conflict management, team building, persuasion, etc.

    For more information, please email Lisa Mead.

  • 05/10/2017 10:27 AM | Anonymous member (Administrator)

    There has been a lot of research on the gender pay gap, proving that oftentimes women are paid less than men. However, that doesn’t mean that we can’t improve our own personal wealth. How much money do you set aside for your future? How much do know about investing? Do you know how to buy and sell stock? What do you know about mutual funds? I was fortunate to see Barbara Stanny, author of Secrets of Six Figure Women, speak at a conference several years ago. She interviewed several women that made a large salary, but found that many felt that they were still living pay check to pay check. The ones that were wealth builders followed three simple rules, spend less, save more, and make smart investments. This same strategy works at any income level. If you follow the money rules you will increase your personal wealth and the sooner you start, the more you will have when you choose to retire. Here are some of the things that I have learned over the years:

    Spend Less

    • Always pay off your credit cards at the end of the month. Carrying a balance will require you to pay interest and fees. This is money you are giving away.
    • Set targets for spending less, for example, if you buy Starbucks every day, reduce it to 3 times a week.

    Pay Yourself First

    • Setup your paycheck to automatically deposit a portion to your savings account or money market account. I have put $200 a month in a savings account since I was 20 years old and it really adds up!
    • Put at least 4% of your pay in 401K and many companies will match it!  If you aren’t doing this, you are leaving money on the table!
    • If you can’t afford to put the full 4% in now, increase with each pay increase you receive. Overtime, max your 401K to the federal allowable amount.

    Put your money to work

    • Educate yourself on investing. Fidelity has a great site: https://www.fidelity.com/learning-center/?ccsource=em_crmemCRM.CORE.LearningCenter
    • Don’t be afraid of the stock market.
    • Look for value dividend stocks that pay out each quarter and have a long history of dividends. OMI has historically been a great dividend stock, but there are many out there.
    • Look for growth stocks, companies that seem to be on the rise. Imagine if you had bought Amazon two years ago.
    • Don’t have time to watch the stock market? Mutual funds may be a great option for you.
    • Diversify! Don’t put all of your investments in one company or industry. There will be times when some are up and some are down, but overall it will even out. Rebalance your 401K from time to time to keep it diversified.
    • You don’t have to have a lot of money to invest? You don’t need a lot – Just Start!

    Give to Charity – although it isn’t listed as one of Barbara’s money rules, it is my personal belief that giving back is important.

    While our salary is critical, managing the money we get is what will make the difference in our ability to increase our personal wealth gap!


  • 04/19/2017 12:05 PM | Anonymous member (Administrator)

    “Help Wanted: Looking for a Manager to Lead and Develop a Team.” We often see career opportunities such as this when seeking a new position, but how do we prepare and educate ourselves to lead and manage a team? How can we gain experience through leadership opportunities outside of work so that we can bring that experience and new ideas to the table as we look to advance in our careers?  Here are a few ideas.

    •  Think about your interests. Have you thought about organizing a fundraiser for something you are passionate about? By organizing a fundraiser or participating on a committee for a local or national charity or event, you will be able to enhance your skills and gain management and/or leadership experience. Finding your niche may be as simple as organizing a coat and blanket drive for the local shelter or serving on a committee with an organization like Habitat for Humanity or a local food bank. Find small organizations near you by searching community forums online or in the local papers. These organizations are always looking for leadership with new and fresh ideas.  You may be the ideal person to help fundraise, increase membership or even create professional development for a group.  You can apply your skills while also giving back to the community.

    •  Many companies today have charitable organizations to which they contribute. Learn more about the philanthropic activities your employer supports and how you can participate. You may have the opportunity to lead a committee or manage a humanitarian initiative for your company that will allow you to showcase your organizational, communication, negotiation and team-building skills, all while making a positive difference.

    • What is your background? Research opportunities to participate on boards where you can provide your expertise while also increasing your knowledge and professional development. For example, is your background in communications, public relations, IT, education, business, marketing, etc.? There are many national societies with local chapters that host educational and networking events, several of which recruit board members at local, regional and national levels. These types of opportunities to serve allow you to lead committees, do public speaking and focus on specific areas of professional development while also sharing your expertise and giving back to your profession.

    Susan Kaiser, Media and Communications Manager for Midmark, became a member of the Public Relations Society of America (PRSA) in an effort to gain additional knowledge in the field after moving into a PR role more than ten years ago. In 2015, she was asked to participate on the board for the PRSA local chapter in her area as a Programming Co-Chair. After a successful year, she was nominated as President-Elect of the Dayton Area Chapter in 2016 and now serves as President of the chapter. “Having a communications background, and being involved as a member of PRSA for many years, I really believed that serving on the board would provide a great venue for leadership education. Not only am I able to build a network of resources and mentors in my profession, l have managed a diverse group of people and committees as well as the type of PR projects that would fall outside of my normal role at Midmark. I am then able to take that knowledge and experience and apply it within my own career.”

    In a study in partnership with Dan Schawbel and American Express, found that 63 percent of managers are very willing or extremely willing to support an employee's professional-related activities outside of the office, but fewer than half of employees are very interested or extremely interested in pursuing them. "They can help with development experiences that you might not get the opportunity to do at work, board experience or other leadership opportunities," says Susan Gambardella, VP, Global Account Team at Coca Cola.

    Leverage your experiences and successes so that you can turn those experiences into talking points for your future.  Management will be impressed with your initiative and commitment to lead in other aspects of your life besides the office.


  • 03/03/2017 10:25 AM | Anonymous member (Administrator)
    Interview: Mentee, Kathy Smith and Mentor, Michelle Nicely

     When talking to aspiring women about reaching those elusive leadership positions, the advice is to ‘get a mentor.’ It's good advice. Mentoring relationships have been shown to provide a wealth of benefits, including greater career success and advancement, access to (what would otherwise be exclusive) networks, and enhanced self-esteem and confidence.

    What exactly is mentoring?   Who does it help and how do you become a mentor/mentee? 

    The term ‘mentoring’ is often used interchangeably with other relationships in the workplace designed to assist people in their career development. While some of the functions may indeed overlap, mentoring is a longer-term, development-focused relationship that influences professional and personal growth.  It is advised that mentors should reside outside a mentee’s line management structure to allow mentees to speak freely about their professional challenges and career plans. 

    If you thoroughly study the trajectories of successful individuals, you'll learn that most of them have had considerable help in the process. Although we earn our rewards and opportunities on our own merit, it's our mentors who help us to accelerate, to confront challenges with greater confidence and to become better decision makers. 

    Despite career level, tenure and level of intelligence, we don't always know the answers on our own. A mentor can help rationalize the things we have trouble making sense of. They can help us think through all the ramifications of a situation to be able to make wiser business decisions. Most importantly, they can help us validate our thoughts and opinions to build upon.

    Other strong qualities of a mentor include one's willingness to share knowledge and expertise, the ability to listen, evaluate and provide recommendations, and the enthusiasm to help others learn and grow.

    And if you choose a mentor, you can be certain that your mentor has a mentor, too! ;-)

    PWH offers a wonderful mentoring program that has allowed a number of women to build strong and valuable relationships that have also led to growth and success within their own careers.

    Visit mypwh.org, click on mentoring and follow the steps to become a mentor or mentee.
  • 02/02/2017 11:21 AM | Anonymous member (Administrator)

    Inspired by the PWH Winter 2016 Newsletter Article: REPOT, by Dr. O’Grady.

    After reading this inspirational article by Dr. O’Grady, I couldn’t stop to think: Is it about my attitude? 

    When we think about successful, professional women, they all have one trait in common:  Positive ATTITUDE.  Our attitude impacts everything.  It directs our thoughts, our energy, and most of all, the actions we take.  If I had a positive attitude about my future; would I have missed overgrowing my pot and avoid feeling anxious on a Sunday night or feeling the desire to have a larger circle of influence, or having the time to make room for the little things in life…

    A positive attitude is not about being agreeable with everyone all the time or ignoring the real world problems.  I’m also not talking about being fake or suppressing your not-so-positive emotions. 

    Perhaps is about using more of our intelligence.  Choosing to live with a positive attitude is intelligent!  To become aware of our pot and know when to adapt and adjust to get closer to our finish line is intelligent.  To become aware of how much power we have in this area and take responsibility for the impact of our attitude has on the quality of our life, and on others. 

    The actions we take, the energy we spread are vastly different when we have a positive attitude rather than a negative one.  When we are negative, everything is cloudy, and decisions are made from a place of fear.  While that might seem obvious, most people just react to the world around them and allow their attitude to be dictated by their ever –changing circumstances. 

    Do we need to hit a low to reach a high?

    Perhaps not!  A positive attitude comes from many places.  If you chose to make a conscious decision to be in charge of your live by looking at the good in circumstances, where good may not seem the obvious, but you managed to find it every time; that is engaging in a POSITIVE ATTITUDE.  A positive attitude helps you deal with a problem turned into a challenge that might not be so bad, because the outcome was one of the greatest lessons ever learned.    

    Look.  Even if you have good intentions to practice a positive attitude, do the right things, and work really hard, if you don’t also have this energetic skill mastered yet, this ability to maintain and express a genuine positive attitude will lead to looking at the brighter side of life, you never know, it might help you get closer to repotting yourself. 

  • 12/19/2016 12:55 PM | Anonymous member (Administrator)

    I had the opportunity this fall to attend the Public Relations Society of America (PRSA) International Conference and Leadership Rally. I was so inspired by all the speakers during the conference. I came back refreshed, motivated and with nuggets of information and ideas that I wanted to share with others.

    One speaker, in particular, was so passionate and motivational, and her topics made me think about Professional Women in Healthcare. Her name is Elise Mitchell, CEO of the Dentsu Global PR Network, and author of “Journey Mindset: The Quest for Passion and Purpose” and “Leading Through the Turn: Destination Leadership, Journey Mindset.”  If you’re looking for some new reading material during the holidays, maybe you will want to try one of these.

    Some topics that several of our PWH members were interested in this year were time management, work/life balance and leadership development. Elise touched on all these things as she spoke of her journey from a one-person PR agency that she started from scratch, becoming successful and then selling her business to a global company where she resides as CEO.

    Elise also spoke of leaders being very goal-oriented and driven, setting and achieving compelling goals, and she talked about striving for significance in her own leadership journey because she needed something more. She needed to find passion and purpose in her work, so she began to view the importance of the journey, not just the destination. She then transformed her approach to work and her personal life. Her latest book incorporates suggestions on “how to make time work for you instead of working all the time,” “how to become more nimble and adaptive to change,” “facing your fears and becoming an effective leader.” Can you relate?

    Just some things to reflect upon (and to read about further if you choose). As we look ahead to 2017 and beyond, let’s think about our journey – in PWH, in our careers and in our lives. Where do we want to go? How do we plan to get there? And, are we enjoying the journey?



  • 11/22/2016 12:12 PM | Anonymous member (Administrator)

    Part II.

    Just when we think we know a lot about our career, think again, there is always something new to learn in our industry. 


    7. STEP 4- Promote Leadership Coaching

    • Key elements of leadership coaching:
    • Clearly identify what success looks like
    • Define some ways to measure progress and ultimate success
    • Publicly declare and invite others to keep you accountable in the process
    • Define and seek successful conditions
    • Identify potential barriers and develop strategies to overcome
    • Learn from success and set-backs EQUALLY

    Leadership Coaching –

                   Organization Benefits:

    Benefits to the organization:

    • Improved bottom-line results
    • Effective successions
    • Valued leaders retained
    • Improved morale
    • Enhanced leadership accountability
    • Increasing overall leadership capacity


    Leaders benefit at every level:

    • Emerging Leaders or High Value Talent- helping them prepare for the leadership role.
    • Developing or Mid-Level Leaders- helping them meet challenges in their current leadership positions.
    • Strategic or Executive Leaders- helping them successfully deal with significant organizational challenges.


    Note:     What do we do when the organization doesn’t have a strong leadership development plan, or maybe you don’t have a boss who’s developing you?   Set your own goals for your career path…


    Photo Credit: Matt Gattuso



    Finishing Personal Thoughts:

    Mentors come in all types!

    My Favorite Teacher- My Favorite Coach- My Best Friend- A Family Member- My daughter-My Son- My Co-worker

    Find a Mentor:

    • Who you look up to in your personal and professional career
    • What inspires you?  Who inspires you?
    • How my teacher, favorite coach, my best friend or a family member has changed my life….

    Family = Balance...You Must Have It!

    Be a Mentor or Coach for Youth

    Maintain and Grow your Friendships

    Stay Competitive and Push Yourself... "I can swim across that lake!"

    As long as we believe in something so much that you actually have a passion for it, the leadway will always be there.  Practice the key points mentioned on this article, envision yourself doing it, focus and work hard.  The fun has just begun from this point forward. 

  • 11/08/2016 11:31 AM | Anonymous member (Administrator)

    We have all heard time and time again that in order to get ahead in life, it’s all about who you know. I’m here to tell you that isn’t the case anymore. It’s about WHO KNOWS YOU!

    In order to succeed in any aspect of your career, you have to be willing to put yourself out there and build relationships with people. Technology has made it easy to connect with people artificially through social media platforms but how often do you make a face to face impression on someone? My guess would be that it isn’t as often as it should be.

    I recently read an article on a website called Girls Guide to Project Management. In this article, the author shared six reasons as to why you should network.

    1.  Networking is Not Selling. Networking is about finding opportunities that may interest you, learning more about them, and volunteering your help to complete projects.

    2. Networking builds relationships. Once a career starts to take off, the relationships that you build along the way become crucial parts of your journey as a businesswoman. Some of the people that you meet can become some of the best friends you’ve had and excellent partners in business.

    3. Networking is expected. In any career, it is expected for you to network with people you come in contact with. Customer service wants to build relationships with buyers because down the road; there may be an opportunity that could come up for them and you will be thought of first. Why? Because you invested time getting to know the person.

    4. Networking is good for you. I get it, talking to new people can be scary. Stepping into the unknown world of a new business sector can be scary, but honestly, it is one of the best things that you can do! Talking with these people will help you understand the industry better and learn about the challenges and successes that you may come across. This is an easy way to educate yourself.

    5. Networking can further your career. We have all searched job boards looking for new opportunities but let’s be honest – not all jobs are posted out there for the world to see. If you make the right impression on someone, your name will come to mind when the new position is discussed, and it could be the opportunity of a lifetime! You can return the favor later to someone else who left a good mark on you.

    6. Networking is a virtuous circle. If you think about sales and how leads generate new business and the more you have, the more business you stand to acquire. The same goes for networking! As your circle grows with new people from different sectors, so does your opportunities as a person and a career woman. It may seem tedious but think about the potential your network could have on your future if you manage it correctly.

    What are some of your opinions on networking? Is it worth it? Do you have a success story you can share?

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